Communication Policy

Last Revised: May 1, 2024

TCPA/TSR Disclosure: 

Receipt of cellular phone calls (including text messages) may be subject to service provider charges. Message and Data Rates May Apply. If you listed a cell phone number in your application or provide an updated cell phone number, then you authorize  Plannery and our affiliates, agents, and service providers to call (including sending SMS text messages) using automatic telephone dialing systems, automatic texting systems and artificial or prerecorded messages to your cell phone number to provide account information and services regarding your account. You also agree to notify Plannery immediately if you change your number or transfer your phone to another person. You understand text messages may be seen by anyone with access to your phone. If you do not want to receive calls and/or SMS text messages, you can unsubscribe by sending an email to support@planneryapp.com or by calling a customer service representative at 877-643-3131 specifying your preference. To stop text messages, you can also simply reply “STOP” to any Plannery text message.